Frequently Asked Questions

Yes, our dog toys are designed to be safe for dogs of all breeds and sizes. We provide detailed product descriptions to help you choose the right toy for your dog.

We have a hassle-free return and exchange policy. If your dog isn’t satisfied with a product, please contact our customer service team within 30 days of receiving your product for assistance.

Each bed listing includes a size guide to help you select the perfect size based on your dog’s breed, weight, or size.

Most of our dog beds and toys are machine washable but please refer to the care instructions provided with each product for specific washing guidelines.

Yes, we regularly offer special promotions and discounts. Sign up for our newsletter to stay updated on the latest deals and new product arrivals.

You can reach our customer service team through our contact form on the website or by email at support@valupet.com

Orders are typically processed within 1-2 business days and shipping times vary depending on your location. You will receive a confirmation email with tracking information once your order has been shipped.